DV Vic and DVRCV block logos

Improving SFV Data Project: Measuring FV Demand & Client Outcomes


Supported beneficiary groups within Women & Girls
Age Demographic
Varied Ages
Project Focus
Project Area

Project Description

This project will transform the Victorian specialist family violence sector’s ability to create, access and use data to inform system planning, service design and sector advocacy. This is a multi-year project comprised of three phases:

Phase One: 12 months. The establishment of a FV data portal within the Peak, bringing together publicly available data sets with new data sets generated through information sharing agreements within the Peak’s membership (SFVSs across the State).

Phase Two: 6 months. The development of a SFVSs Client Outcomes Framework, to generate new evidence that centers the lived experience of victim survivors and can measure the social impact of SFVS provision.

Phase Three: 18 months. The implementation and evaluation of the data platform and client outcomes framework and building sector capacity to access and utilise data in decision making, service design and advocacy.

The absence of a “whole picture” of family violence incidents rates and systems responses has been well established for some time and was highlighted in the 2016 Royal Commission into Family Violence. A comprehensive understanding of family violence rates and the system’s ability to respond to family violence remains elusive and challenging. The absence of comprehensive and connected data to support decision making and understanding the full level of risk within the community results in limited visibility into the effectiveness of interventions and investment – this is unacceptable.

Expected Outcomes

This project will create and implement a FV data platform that can create a real time “whole picture” of FV demand and service responsiveness across Victoria, supported by a Specialist Family Violence Services (SFVSs) Client Outcome Framework that can generate evidence about the social impact of SFVSs. The advantages of improved data collection, analysis and outcomes measurement are well established: better data leads to speedier and more accurate assessment and management of risks, timely and appropriate support, and continuous systems improvement. The establishment of a FV data platform and SFVSs Client Outcomes Framework within the sector peak body will embed evidence-informed practice development, service design and service delivery and promote continuous improvement and innovation within the SFVSs. This will also support the sector into the future as the state government transitions to outcomes-based models of funding, as indicated in the Ending Family Violence 10 Year Plan, released in 2016.

Project Data & Lessons

The final phase of the project is designed to implement the data portal and outcomes measurement framework, and evaluate it's efficacy. The outcomes of this evaluation and the data collected through this project will be made publicly available on our website, and actively promoted to our membership, the specialist FV services for victim survivors in Victoria.

Project Dates

Project Commences: July 5, 2021
Project Completes: December 20, 2023

Funding Details

Funding Needed
Current Funding
Total Project Costs
Approved Tax Deductability Status
Approved Tax Concession Charity
Other Funding Sources
Other Support Opportunities
Impact investment, In-kind contributions, Pro bono services

Organisation Details

ABN: 77 965 665 912


Emma Morgan
Phone: 0434977486


Domestic Violence Victoria (DV Vic) is the peak body for specialist family violence response services in Victoria, recognised as the state-wide voice of Specialist Family Violence Services (SFVSs) responding to victims-survivors. DV Vic is an independent, non-government organisation that leads, organises, advocates for, and acts on behalf of its members utilising an intersectional feminist approach. DV Vic’s work is focused on advocating for, supporting, and building the capacity of specialist family violence practice and service delivery for victims-survivors; system reform; and research, policy development and law reform. The Domestic Violence Resource Centre Victoria (DVRCV) is a state-wide organisation working across prevention and response and is a SFV registered training organisation. DVRCV provides workforce development and capability building across family violence response and prevention workforces.In 2021, DV Vic and DVRCV are merging to form a new entity. Bringing together the expertise, influence and reach of both organisations, the new entity will hold a central position in the Victorian family violence system and its strategic governance, providing family violence subject matter expertise to the SFVSs sector, government, and other partners and stakeholders. Under a new name and united vision, we are working towards a world beyond family and gender-based violence, where women, children and all marginalized communities are safe, thriving, and respected.

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